Privacy Policy
ANANA Properties Inc. · Last updated July 17, 2026
What we collect
- Reservation details — name, contact email, phone number, stay dates — provided when a stay is booked.
- Messages — conversations with guests about their stay, so we can answer and improve responses.
- Payment — handled by our payment processor (Stripe); we never store card numbers.
How we use it
- Operating the stay: check-in details, house guides, support.
- Transactional notifications about the guest's own reservation, including SMS if a phone number was provided (see SMS notifications & consent).
- We do not sell personal information. We do not run third-party advertising.
Sharing
Data is shared only with service providers needed to operate stays (payment processing, messaging delivery, hosting) and when required by law.
Retention & your choices
Reservation records are kept as long as needed for bookkeeping and legal obligations. Text STOP to stop SMS at any time. For access or deletion requests, email info@ananaproperties.com.